Privacy Policy

Last Updated: 12th August 2026

Welcome to vixkurtiscoaching.com, a trading name of Vix Brand (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our coaching services.

1. Information We Collect

1.1 We may collect, store, and process the following types of personal data:

1.1a Contact Information. Name, email address, phone number, and mailing address provided when filling out contact forms or booking sessions.

1.1b Coaching & Session Data.Onboarding forms, session notes, goals, and communication history related to delivering our coaching relationship.

1.1c Financial & Payment Data.Payment details processed through third-party payment providers (e.g., Stripe, PayPal, or bank transfer details). We do not directly store full credit or debit card numbers on our servers.

1.1d Website Usage Data. Technical information such as IP address, browser type, and operating system is collected automatically via cookies and analytics when you browse our Site.

2. How We Collect Your Data

2.1 We collect data when you:

2.1a Fill out a contact or inquiry form on our Site;

2.1b Book a consultation or coaching session;

2.1c Enter into a coaching contract or agreement with us;

2.1d Communicate with us via email, phone, or messaging platforms;

2.1e Browse our website (via standard web cookies and log files).

3. How We Use Your Personal Data

3.1 Under UK GDPR, we must have a lawful basis for processing your data. We use your data for the following purposes and legal bases:

4. How We Store & Protect Your Data

4.1 Secure Storage. Session notes and personal details are stored securely using encrypted, end-to-end applications or locked physical storage.

4.2 Generative AI Policy. We do not record or film coaching sessions, nor do we upload session recordings, notes, or footage to generative AI tools or AI note-taking software.

4.3 Retention Period. We retain personal client data and session records for up to 7 years following the conclusion of our coaching relationship (in line with Association for Coaching guidelines and accounting requirements), after which data is securely deleted or destroyed.

5. Third-Party Sharing & Services

5.1 We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers necessary to operate our business, such as:

5.1a Payment processors (e.g., Stripe, PayPal, or banking partners);

5.1b Encrypted file and note-taking software used for coaching administration;

5.1c Website hosting and domain service providers.

5.2 Exceptions to Confidentiality. Personal information shared during sessions will remain strictly confidential, except:

5.2a Where required by law or judicial proceeding;

5.2b Where we reasonably believe disclosure is necessary to prevent immediate risk of harm to yourself or others;

5.2c Anonymised cases discussed with a professional coaching supervisor (identifying information is never disclosed).

6. Your Legal Rights (UK GDPR)

6.1 Under UK GDPR, you have the following rights regarding your personal data:

6.1a Right to Access. Request a copy of the personal data we hold about you.

6.1b Right to Rectification. Request correction of inaccurate or incomplete data.

6.1c Right to Erasure ("Right to be Forgotten"). Request deletion of your personal data, subject to legal retention obligations.

6.1d Right to Restrict or Object.Limit or object to how we process your data.

6.1e Right to Data Portability. Request transfer of your data to another provider.

6.2 To exercise any of these rights, please contact us at vixkurtiscoaching@gmail.com.

7. Cookies

7.1 Our website uses cookies and similar tracking technologies to ensure core site functionality and analyse site performance. You can set your browser to refuse or block cookies, though some parts of the site may not function properly as a result.

8. Contact Us & Complaints

8.1 If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

• Entity: Vix Brand (trading as Vix Kurtis Coaching)

• Email: vixkurtiscoaching@gmail.com

• Website: vixkurtiscoaching.com

If you feel your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).